Care Instructions

Thank you and congratulations if you have purchased one of our local designs. Many hours of passion, perspiration and anguish have gone into creating the product that stands before you. With the right care, it will treat you well and give you years of enjoyment.

CARE INSTRUCTIONS FOR UPHOLSTERED FURNITURE

waiheke green

Here are a few tips to help keep your upholstered furniture looking fabulous for many years:

Regular care

It pays to turn your cushions at least once a week.  This will ensure that they wear evenly.

If you have feather down cushions, it is recommended that you "fluff up" the cushions every few days by dropping them on the floor or shaking them.  This aerates the feathers, giving the cushions an inviting crown and stops the feathers matting inside their liners and extends the life of your cushions.

Most fabric houses recommend that you vacuum your fabric and leather regularly to remove unwanted dust that can affect fabric quality.

Cleaning

If your fabric or leather requires cleaning, please refer to the fabric house that supplied the fabric for appropriate cleaning instructions.  If you are spot cleaning your furniture, test the cleaner on a less visible area first to ensure that it does not mark.

If you are washing loose covers, place these back on the furniture while semi-dried as this will make them easier to fit.

If you are concerned about your furniture getting dirty, it can be fibreguarded to provide extra protection.

If you have any stained or painted dressed wood on your furniture, this should be cleaned with a damp cloth and dried with a second cloth.  We don't recommend using polishes or abrasive cleaners on these surfaces.

Shifting furniture

When moving your furniture, it is best to lift it, not drag it.  This avoids putting undue stress on frames and legs and will also be better for your floor surfaces.

Be careful not to press your knees into the back or sides of your upholstered furniture when shifting it, as this can stretch the fabric or disrupt the fixing of upholstered panels.

 

CARE INSTRUCTIONS FOR HARD FURNITURE

palliser cavilier

General care

Due to the natural water content in timber, it expands and contracts with changes in humidity. The wood is dried to 12% water content and construction techniques control movement, however solid wood does not like direct sunlight, heating, drying or water. We advise not to place your furniture in particularly hot places, near sources of heat or air conditioning as this will dry the timber out and cause it to shrink and crack.

Avoid leaving water sitting on wood.  Spills will happen, but don't allow fluids to sit on wooden surfaces for extended periods of time.  Over time liquid that is left to seep into the timber will destroy the finish and some liquids such as liquor are particularly penetrating. We don't recommend using a silicon based product to repel water as it fills the pores of the wood which will alter the character and finish, as well as making it very hard to re-polish if necessary later on.

Lift any objects sitting on wooden, glass or stone surfaces when moving them.  Dragging objects across the surface can cause scratches.

Try to avoid placing hot objects directly onto wooden surfaces as this can cause marking.  If in doubt, use a coaster.

Cleaning

All wooden or metal surfaces can be cleaned with a damp cloth and dried with a second cloth.  It doesn't pay to use polishes or abrasives.  If necessary, use mild detergent.

Shifting furniture

When moving your furniture, it is best to lift it, not drag it.  This avoids putting undue stress on frames and legs and will also be better for your floor surfaces.